Privacy Policy
Your privacy matters to us. Learn how we protect and handle your personal information.
Introduction
At Prayagraj Darshan, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
- Name, email address, and phone number
- Travel preferences and booking details
- Payment information (securely processed)
- Identity documents for tour bookings
- Emergency contact information
Automatically Collected Information
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on our website
- Referral sources and search terms
- Location data (with your consent)
How We Use Your Information
Service Delivery
- Process tour bookings and payments
- Provide customer support
- Send booking confirmations and updates
- Manage tour itineraries
Communication
- Send promotional offers (with consent)
- Newsletter and travel tips
- Customer feedback surveys
- Important service announcements
Improvement
- Analyze website usage patterns
- Improve our services and offerings
- Develop new features
- Enhance user experience
Legal Compliance
- Comply with legal obligations
- Prevent fraud and abuse
- Respond to legal requests
- Protect our rights and interests
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include:
- SSL encryption for all data transmission
- Secure payment processing through verified gateways
- Regular security audits and updates
- Access controls and employee training
- Data backup and recovery procedures
Cookie Policy
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.
Types of Cookies:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand usage patterns
- Marketing Cookies: Used for personalized advertising
- Preference Cookies: Remember your choices and settings
Your Privacy Rights
You Have the Right To:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing activities
- Data portability
- Withdraw consent
How to Exercise Your Rights:
To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.